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Harry BurrAsked on July 20, 2019 at 4:22 PM
If you do not sort this out, I am never doing business with JotForm again.
About 30 mins ago, for some reason none of my forms were accessible. Strange, it just said form not found. I only made the account and the forms about 2 hours ago. I went back to the tab with JotForm in it and it turns out it logged me out, inactivity, I thought. I tried logging in with my Google account, how I signed up and it didn't work. I selected my google account and it would not work. I am not happy with this because this took me about 2 hours to make and figure out after a lot of headaches. Please sort this out.
Here are the links to my JotForms.
https://form.jotformeu.com/92006461929358
https://form.jotformeu.com/92006258815356
https://form.jotformeu.com/92006717986365
None of them are loading, the google account connected is Harry@Trive.UK and I did not delete my account. The forms also took me ages to make and I sincerely hope I can get them back.
Hope you can help,
Harry.
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Harry BurrReplied on July 20, 2019 at 4:40 PM
Followup 1: I am getting the error 'AUTOSUSPENDED' when logging in.
Followup 2: I have checked the community forums and apparently because I am asking for somebody to set up a password, that is against the TOS. If you like, you can delete the 'guilty fields' from the form and re-activate my account if possible. So sorry for the inconvenience.
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roneetReplied on July 20, 2019 at 10:22 PM