How did I violate the terms and conditions?

  • Profile Image
    Christina  
    Asked on July 23, 2019 at 12:29 PM

    My survey form was disabled. Please let me know how I violated the terms and conditions. This is urgent. 


    Kindly, 

    Christina 

  • Profile Image
    BitiaP
    Answered on July 23, 2019 at 01:20 PM

    This form http://www.jotform.us/form/92005967257160 was found on your account and flagged as loan application scam.


    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #1900859 as your subject. We will let you know about the status of your account after a thorough review of your proofs.