Why can't I send my form to more than 3 clients?

  • Profile Image
    Asked on March 09, 2013 at 07:29 PM



    I just signed up with you. I created a Credit Card Authorization form that I will use to colect information from my customers. I was playing with the form to test it out and sent it 2 times to my email. When I tried to send it a 3rd time I got a message saying I have reached my limit. From what I am reading, the limit per month for the basic is 100 submissions. I am sure I am missing somehing. Please clarify. 


    Thank you!

    P.S I do not have a website. This form will always be submitted to my clients via email. 


  • Profile Image
    Answered on March 09, 2013 at 10:30 PM


    I would like to inform you that our maximum is 2 email per hour on guests account so please wait an hour before sending again. 

    Thanks for using Jotform.