Compromised?

  • Profile Image
    InfinetNW
    Asked on March 25, 2011 at 08:03 PM

    When I log into my jotform accoutn all but 2 or 3 of my forms ahve been changed and renamed to "send a file"?!?

     

    Has my account been compromised? whats going on? It looks like an error, I have never made an Upload file form before. I need to upgrade mt account too, but i cant do that till i figure out whats going on.

  • Profile Image
    NeilVicente
    Answered on March 26, 2011 at 06:29 AM

    Hi,

    Those forms are most likely created using our Dropbox Forms page.

    Did you, in any case, visit that page and created forms for a number of times? If you never did, it might be that someone has gained access to your account. In that case, I suggest that you change your password immediately to prevent unpermitted access.

    Also, be sure to update your anti-virus software and scan your computer for any malicious software that might be compromising your security. Remember, prevention is better than cure. Thank you for using Jotform.

    Regards,

    Neil Vicente