What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions not being sent to my email

    Asked by thynquer on March 26, 2011 at 12:13 AM

    When people have completed the form on my website and clicked on "Submit" it is not being sent to my email address. I can view it when I log into JotForm.com, but it doesn't appear in my inbox. Suggestions?

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    JotForm Support

    Answered by obi-wan on March 26, 2011 at 05:40 AM

    I have checked our mail logs for your e-mail address which you have entered in your form (info@connectionsjobdevelopment.org). And I see there your mails are sent. In this case you should check your spam mails / spam filters or try to add jotform as a trusted contact. If these will not work you should ask your e-mail provider about why you can not get mails. In case of necessity I can send you your e-mail's logs.