- thezoocrewAsked on March 10, 2013 at 11:16 PM
I have recently moved all my email accounts into Outlook 2011 for MAC. I have been using Jotform for 3 years and love it but now when I try to open a form sumission email in Outlook it crashes, everytime.
I appreicate your help correcitng this.
Account - ppkctzcPage URL:
- JotForm SupportWelvinAnswered on March 11, 2013 at 04:08 AM
Please try to check your Outlook Character Encoding and set it to UTF-8. Also please try to start Outlook in Safe Mode (Add-ons disabled), see if that makes difference.
- JotForm SupportWelvinAnswered on March 11, 2013 at 04:10 AM
By the way, here's a guide: http://support.microsoft.com/kb/2770017. Thanks