Google Spreadsheet Integration: Not updating with every submission

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    panox
    Asked on March 11, 2013 at 12:26 PM

    "

    ntegration Up & Running

    Your spreadsheet will automatically recieve all submissions to your form."

     

    This does not work any more.

    New subscriptions don't appear in the list.

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    sidharth_kch
    Answered on March 11, 2013 at 12:47 PM

    @ panox

    I cloned your form and did the google spreadsheet integration. After submission, the data was instantly available in my google spreadsheet.

    I request you to remove the google spreadsheet integration, delete the cache and the re-integrate with google spreadsheet.

    Please let us know if this doesn't resolve your issue and we will investigate further.

    Thanks,

    Sidharth

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    panox
    Answered on March 11, 2013 at 03:33 PM

    Thank you, I did what you proposed, I saw your submission in the list, but not mine

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    EduardoMendez
    Answered on March 11, 2013 at 03:52 PM

    Hi there, 

    Would using the HTML listing report be an alternative?

    This report updates automatically with every submission.  It can be embedded on a page or a form.

    Here is a guide to help you with that meanwhile the integration issue is resolved.

    http://www.jotform.com/help/209-Create-an-HTML-Table-Listing-Report

    As per the issue, can you please provide us with images of the spreadsheet and of the submissions page so that we can forward this to our dev team?

    Here is a tool to upload images to the web.  SImply share the URL of your images on your post.

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    panox
    Answered on March 11, 2013 at 06:47 PM

    Thank you very much - the html-report is working like a charme. I embedded the password-protected report on my site.

     

    Best regards

     

    Harald

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    jonathan
    Answered on March 11, 2013 at 07:29 PM

    Hi Harald,

    Glad to know that my colleagues suggestion works. Please feel free to contact us again anytime should you have other inquiry.

    Thanks.