Where are uploaded images stored and how do I download them to my computer?

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    Asked on March 11, 2013 at 01:07 PM
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    Answered on March 11, 2013 at 01:14 PM

    @ bobdurnall

    You mean to say the data which is submitted from your form?

    You can download your submission data to Excel, CSV or PDF. Refer this guide: http://www.jotform.com/help/73-How-to-Download-Form-Submissions-to-Exce-CSV-PDF

    Hope this helps!!




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    Answered on March 11, 2013 at 01:28 PM

    Hi Sidharth,

    I've just signed up to JotForm today and I'm putting together a test PayPal order form with a facility for clients to upload their photos for printing, but I couldn't find anything on the site that explains where the photos are stored and downloaded. Are they sent as an attachment on a notification email?


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    Answered on March 11, 2013 at 01:48 PM

    Uploaded images are stored in Jotform storage which can be downloaded in the submission report window.

    To access the files that were uploaded, select the form that was used for the file upload and click the submission button to open the submission report window.

    Click the link in the Submission to download the file.

    The email notification you received will have a file download link and will not be sent as attachment.

    For free account, you are entitled to have a 100MB storage. If you need a bigger space, I would suggest upgrading to a paid plan.

    You can also send a copy of the uploaded files by integrating a dropbox into your form.

    If you need further assistance on how to download files in Jotform, please contact us again.

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    Answered on March 11, 2013 at 02:24 PM

    Thanks Jefery!

    Bob Durnall

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    Answered on March 11, 2013 at 03:10 PM

    On behalf on my colleague Jefrey, you are quite welcome. Feel free to contact us again if you need our assistance.

    Thank you for using JotForm and have a great day!