Facebook Form Not Found

  • Profile Image
    Asked on March 11, 2013 at 08:29 PM


    We have been using this form for over a month and we were just informed that the link is not working properly. I am not very IT savvy so I don't know what to do. Can you help?

    I created a "volunteer application" for our dog rescue and put it on our FB page here:


    The form is located right below our cover photo, titled "volunteer application"

    Please check it out and advise me. Thanks so much,


  • Profile Image
    Answered on March 11, 2013 at 09:20 PM

    Thank you for using Jotform Support form.

    I was able to see the error in your facebook account.  Can you please try replacing the current link you set from https://form.jotform.us/form/30228620337144/ to https://www.jotform.com/form/30228620337144/

    In order for you to change the URL, you will need to go to your FaceBook App and Page Tab and replace the Canvas and Page Tab URL with http://www.jotform.com/form/30228620337144/  and the Secure Canvas and Secure Page Tab URL with https://www.jotform.com/form/30228620337144/

    A detailed instruction on how to change the form link in Facebook can be found on this link.

    If you need further assistance, please contact us again.