What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change payment on my account? I want to change to a credit card from Paypal

    Asked by lfanlo on March 26, 2011 at 10:37 PM
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    JotForm Support

    Answered by mliz on March 26, 2011 at 11:17 PM


    I've already opened up a ticket for your request of changing the payment method.


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    JotForm Founder

    Answered by aytekin on March 27, 2011 at 02:53 AM

    First cancel your PayPal subscription

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    Then when your account downgrades to Free re-upgrade it using credit card.