My facebook form keeps showing as not secure.

  • Profile Image
    magnacare
    Asked on March 12, 2013 at 01:32 PM

    Users that click on my link keep seeing this message:

    Content was blocked because it was not signed by a valid security certificate

     

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotformpro.com/form/30666164444960" frameborder="0" style="width:100%; height:1998px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

     

  • Profile Image
    sidharth_kch
    Answered on March 12, 2013 at 01:42 PM

    @ maqnacare

    Can you please provide URL to facebook where your form is getting blocked? Which web browser are you using?

    Thanks,

    Sidharth

  • Profile Image
    magnacare
    Answered on March 12, 2013 at 01:45 PM

    I'm using safari. It's actually not blocked for me. It was a friend of a friend and I'm not sure what browser he was using. This is the link. Please let me know if you see the security warning.

     

    https://www.facebook.com/magnacare/app_190322544333196

     

    Thank you!

  • Profile Image
    glennlee
    Answered on March 12, 2013 at 01:49 PM

    Hi,

    I can see your form in my end. Here is the screenshot.

    If you need further assistance, please let us know.

    Thanks

  • Profile Image
    magnacare
    Answered on March 12, 2013 at 01:50 PM

    ok perfect. you didn't get that security message?

  • Profile Image
    glennlee
    Answered on March 12, 2013 at 01:56 PM

    I just tried it again and I did not see any security message in my end. 

     

  • Profile Image
    magnacare
    Answered on March 12, 2013 at 01:57 PM

    Ok - but I think you would only see it on the first attempt. Did you see it the first time you clicked through?

  • Profile Image
    jefreylandicho
    Answered on March 12, 2013 at 02:10 PM

    I have tried accessing your facebook page as well and did not encounter any SSL certificate issue.  I used Safari as my browser and it was also my first attempt.

     

    If your friend could provide a screenshot of the error he/she is receiving, we would be able to further investigate the issue.

    I would also advise checking the computer clock setting as if the clock setting is not configured in the current date, it might cause an SSL warning.

    If you need further assistance, please contact us again.

  • Profile Image
    magnacare
    Answered on March 12, 2013 at 02:22 PM

    Thanks!