Ads are still coming up at the completion of the form. But I have paid a subscription?

  • davidahartman
    Asked on August 1, 2019 at 4:20 AM

    1. Ads are still coming up at the completion of the form. But I have paid a subscription?

    see here - https://submit.jotformeu.com/submit/92115605787361/

    2.

    On completion of the form a box is coming up called 'Tags' with a box called 'Object' in it? But I can't see this box when I go in to edit the form. Please help delete it. 

    Thanks. 

  • Victoria_K
    Replied on August 1, 2019 at 4:29 AM

    Hi!

    Holding paid package you can now remove JotForm Branding from your forms. To do so, please uncheck branding at the bottom of account settings page. Here is a quick link: https://www.jotform.com/myaccount/settings 

    Ads are still coming up at the completion of the form Screenshot 20

    We will answer your other question in a separate thread: https://www.jotform.com/answers/1911724