PayPal Checkout: Invalid Configuration

  • giftedimages
    Asked on August 1, 2019 at 11:29 AM

    It’s giving me this message whenever I try to make a purchase with the credit card. 

    Jotform Thread 1912268 Screenshot
  • zuritapia
    Replied on August 1, 2019 at 12:42 PM

    Hi @giftedimages!

    After further inspecting your form it looks like your PayPal Checkout is not connected to your PayPal. Please go ahead and connect to your account and test the form once more. 

    1564677506Screen Shot 2019 08 01 at 9 Screenshot 10

  • Giftedimages
    Replied on August 1, 2019 at 12:53 PM

    I tried connecting. It keep saying “failed”





  • Richie JotForm Support
    Replied on August 1, 2019 at 2:01 PM

    I have checked your form and it seems you are able to connect to PayPal.

    PayPal Checkout: Invalid Configuration Image 1 Screenshot 20

    If you need further assistance, let us know.