Is it possible to get my account activated to silver level today while payment is being processed?

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    lheusinger
    Asked on August 01, 2019 at 06:11 PM

    I have gone through the process of getting a PO setup with BlueSnap. The PO has been approved and I am processing the payment on my end. Since I am with the Department of Education, the payment will take a little time to process. Is it possible to get my account activated to silver level today so I can start using the forms for my projects that are starting?

     

    Leighton Heusinger
    Out of School time Network
    Community Engagement Branch
    Hawaii Department of Education

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    gerardw
    Answered on August 01, 2019 at 07:40 PM

    Hello Leighton,

    I can see that the PO was placed today.

    Sorry, but please note that we can upgrade your account to Silver as soon as BlueSnap processes your payment, not earlier.

    Hope this clarifies your query.