Submissions don't work through website

  • tdtyme7
    Asked on August 2, 2019 at 12:05 PM

    Hello:


    I can submit a JotForm via our online portal through my computer. However, when I use our predetermined URL it says the submissions are full. With this being a new month I was under the impression the form would reset? Name is

    Campus Recreation Machine Repair
    Page URL: https://www.jotform.com/build/90646789417169?iak=6fb919860711facdbac1a489c4352f1c-992d6458ca44389e
  • Richie JotForm Support
    Replied on August 2, 2019 at 12:40 PM

    May we know the error message when you submit the form?

    Can you please share to us the web page you have embedded your form?

    I have cleared your form cache, can you please try to submit the form and let us know if the issue still remains?

  • tdtyme7
    Replied on August 2, 2019 at 2:43 PM
    It is now working. I am not sure what changed, but thank you for your help.
    -Tyler
    ...
  • Victoria_K
    Replied on August 2, 2019 at 2:53 PM

    Hi Tyler,

    Can you please share a link to your web site where we can see and test the form? This would help us to provide a proper suggestion to you.

  • tdtyme7
    Replied on August 2, 2019 at 2:58 PM

    Hey all:


    it's working now. Thank you for your time and help.