- ONF2011Asked on March 13, 2013 at 12:36 PM
I received a couple submissions that were forwarded to my email, after that they stopped. Why? I can see the submission in my files on JotForm and can then manually forward them to my email. The first one worked and then the second didn't with a message, "Reached Your Limit." What does that mean? How can I get all my submissions forwarded ASAP my event is in 1 day!!!
- moonzkieAnswered on March 13, 2013 at 12:58 PM
Sorry for the inconvenience this has caused. It appears that your email: firstname.lastname@example.org is in our bounce list for the following reason.
Your form should be working fine by now as I remove your email address in our bounce list. But please check your inbox if it is already full as this can be one factor why your email was in our bounce list.
I would also recommend that you follow the instructions on this guide, to prevent this from happening again: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues
- JotForm SupportEduardoMendezAnswered on March 14, 2013 at 11:18 AM
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