What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please can you tell me why my Contact Me form from Jotform has been deleted from my blog?

    Asked by Michelle Simpson on March 13, 2013 at 01:21 PM

    I went on my Blogger blog today and discovered that the Jotform Contact Me form I got from Jotform has been deleted.  Can you tell me why?  Thank you.

    JotForm
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    Answered by glennlee on March 13, 2013 at 01:42 PM

    Hi Michelle,

    Sorry for your inconvenience. Can you please provide us the form URL and the URL of your website so we can investigate.

    Thanks

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    Answered by MichelleSimpson on March 14, 2013 at 10:07 AM
    The blog URL is www.michellesimpsonart.blogspot.co.uk. The form URL is:
    http://www.michellesimpsonart.blogspot.co.uk/p/contact-me.html. Thank you.
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    Answered by glennlee on March 14, 2013 at 11:00 AM

    Hi Michelle,

    Your account was disabled and also your form.I already fix it. Your account is now active. Please check your website. If you need more assistance please let us know. Thanks

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    Answered by MichelleSimpson on April 01, 2014 at 01:20 PM
    Hi there. The contact me form seems to be working again now, sending
    messages received to my email address. Am I actually paying to use the
    Jotform service?
    Michelle Simpson
    ...
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    JotForm Support

    Answered by TitusN on April 01, 2014 at 03:13 PM

    Hello,

    You do not need to pay if your form submissions do not exceed 100 per month.

    I do not know how your account got disabled or why - Its a long time back -  but if the issue persists - please let us know and we shall advice.

    Thank you for your patience.