We need to go live but my form is not sending the $ to PayPal

  • stmptpotreas
    Asked on August 5, 2019 at 3:34 PM

    Dear sir or madam,

    We need to fix this quickly.  We need to go live.  My form is adding the amount correctly, but not sending to PayPal.  I have an extra "amount" field and don't know where is coming from.  Please help!


    Mac

  • Ivaylo JotForm Support
    Replied on August 5, 2019 at 4:58 PM

    Can you please try to set the "Get Price From" field to Total and test again?

    1565038390chrome bJuPkyUXDB Screenshot 10

    In order to pass a value to a payment field, you can check and follow this guide:

    https://eu.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field

    Please try the above and let us know, if it works for you. We will wait for your response.


  • stmptpotreas
    Replied on August 5, 2019 at 5:43 PM
    I think I got it. But, I can't test it because it only allows one
    submission per account/e-mail address/ ip address? How can I turn that
    off? Please . . .I need to get this done by 5:00 pm.
    Mac
    Mac Janninck
    *2019-2020 PTPO Treasurer*
    *ST. MARK Catholic School*
    ...
  • Mike
    Replied on August 5, 2019 at 7:25 PM

    I see that both Unique Submission and Unique Question options are disabled in your form at the moment. It means that multiple submissions should be allowed now.

    We need to go live but my form is not sending the $ to PayPal Image 1 Screenshot 20