Monday.com Integration: cannot select any boards

  • Profile Image
    Nicholas Kosteski 
    Asked on August 06, 2019 at 02:39 PM

    Hello, 


    I recently started using jotform integration with monday.com, however not all of my monday.com boards are showing up. Is there a fix to this?


    Thank you. 

    Screenshot
  • Profile Image
    Richie_P
    Answered on August 06, 2019 at 03:17 PM

    I have checked your account and it seems you're using a guest account. I would suggest you sign-up for an account using your email  address so that your form would be saved.

    https://www.jotform.com/signup/

    May we know the integration you have used with your form?

    Looking forward for your response.

  • Profile Image
    Nick 
    Answered on August 06, 2019 at 03:23 PM

    Hello,


    Yes, I will be using an account soon. I am just using the monday.com integration in the jotform settings. 

  • Profile Image
    Richie_P
    Answered on August 06, 2019 at 04:13 PM

    I have checked with monday.com Integration and can you please try to add your API key again?

    https://monday.com/developers/v2#authentication-section-accessing-tokens

    Please give it a try and let us know if the issue still remains?

  • Profile Image
    nickgusa
    Answered on August 07, 2019 at 01:35 PM

    Hello,


    I have reset the API key, and still have the same problem. I believe it is because the monday.com integration on jotform only shows 25 boards, at all times. Will this be fixed to show all boards any time soon?


    Thank you!

  • Profile Image
    Richie_P
    Answered on August 07, 2019 at 02:37 PM

    To clarify, you have more than 25 boards in your monday.com account?

    I have escalated this issue to our back-end team for further investigation.

    They will contact you via this thread once updates are available.


  • Profile Image
    Richie_P
    Answered on August 07, 2019 at 04:23 PM

    Thank you for the added information.

    We will get back to you once updates are available.


  • Profile Image
    onurince
    Answered on August 08, 2019 at 03:02 AM

    Sorry for the inconvenience. 

    This issue has been resolved.

    Thank you.

  • Profile Image
    nickgusa
    Answered on August 08, 2019 at 11:03 AM

    Thank you very much! This integration will be extremely helpful. 

  • Profile Image
    zuritapia
    Answered on August 08, 2019 at 11:20 AM

    Please let us know if there are any further issues. Have a great day!

  • Profile Image
    nickgusa
    Answered on August 08, 2019 at 11:35 AM

    No issue. I am just wondering if there is any way to integrate the "amount" section of the payment processor in jotform, to a number column on monday.com?