Conditioned fields remain visible even if the option that triggers the show condition is changed.

  • abix
    Asked on August 7, 2019 at 10:10 AM

    good morning,


    first of all I thank you for I am working very well with your platform! I hope you keep getting better and better!


    I have a problem... my form is AREA BROKER


    I created a module with more logical conditions.

    everything seems to be working.

    but if by chance I make a mistake and select another initial option, the conditions are no longer respected


    you can control ?

    IF I DO:

    TIPO DI SINISTRO: veicoli

    CHE SINISTRO HAI AVUTO ? (VEICOLI) : rca auto

    SEI IN POSSESSO DELLA CONSTATAZIONE AMICHEVOLE ? : si

    At this point, I note that I was wrong and would like to change the first initial option, I do:


    TIPO DI SINISTRO: non veicoli

    the correct options are shown, but a previous option "ALLEGA LA CONSTATAZIONE AMICHEVOLE" remains visible


    can i attach a video ?

    Luca

  • David JotForm Support Manager
    Replied on August 7, 2019 at 11:35 AM

    This can be prevented by selecting "Clear on being hidden" in the following form setting:

    1565192075clearonbeinghidden Screenshot 10

    Let us know if you need more help, we will be glad to assist you.