We run into issues like image scaling on our forms

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    allyson Brown
    Asked on August 07, 2019 at 06:50 PM


    I am the Sr. Creative Director for ESSENCE Communications and we use JOTFORM for various forms internal and consumer facing for our marketing capabilities. Examples are, surveys/ job request forms etc.

    I'd love to set a meeting/call with an account manager or actual developer to discuss opportunities that can open up the parameters of what can be customized outside of the programmed build. We run into issues like image scaling, font library blocks and sizing. I can be contacted via email and look forward to your response.


    Allyson Brown

    This is a re-post of a comment on About Us

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    Answered on August 07, 2019 at 07:57 PM

    Hello Allyson,

    Based on the issues that you have described, I think those can be sorted by customizing form using CSS codes as far as the forms are in the Classic form layout (i.e. all questions in one page). We will need to know the exact issues that you are facing so that we can analyze them one by one.

    You could provide your issues/queries via this support forum and we will be able to assist you in that and if required also escalate to the concerned teams.