-
vva432webmasterAsked on August 8, 2019 at 4:54 PM
next screenshot
-
VincentJayReplied on August 8, 2019 at 5:31 PM
Please try using a different internet browser and see if the issue still persists.
Also, may we know what internet browser you're using?
We'll wait for your reply.
-
vva432webmasterReplied on August 8, 2019 at 9:38 PM
Fire fox is the browser I am using and have for at least the last 10 years.
-
AshtonPReplied on August 8, 2019 at 10:08 PM
I have tested your form on Firefox and it doesn't seem to be an issue.
Can you check if the firefox is updated to the latest version? It can be checked from the Browser options as shown below
We request you to perform the same steps in a different browser such as Chrome. Let us know how it goes.
-
vva432webmasterReplied on August 8, 2019 at 10:38 PM
Fire fox is up to date and google chrome is up to date.
-
roneetReplied on August 8, 2019 at 11:45 PM
Have you tried to view the Form directly in desktop and mobile phone:
https://www.jotform.us/form/52084847410151
Let us know if you are experiencing any error while accessing the direct URL in phones.
Thanks.