- Azmi2Asked on March 15, 2013 at 01:57 AM
Please, I have an Auto Responder in my account. Please, can you help me add this email address (email@example.com) as my Reply To Email. I have tried to do it but cant. I really dont know how to do it. Please, help me add this email address (firstname.lastname@example.org) as my Reply To Email.
I also have this form http://form.jotform.us/form/23141518978157?...It's a "Send Message" form..I need this Reply To Email to be added or attached to this form so that whenever I sends out message and when the recipient replies, then the reply will come to my Reply To Email address (email@example.com)
Please, help me out and do this for me and I will appreciate you do much.
- pinoytechAnswered on March 15, 2013 at 02:45 AM
I think what you are referring is Email notification where you'll be notified/received notification if someone submits. Please take a look at this article for more detailed information.
If you need further assistance, do let us know.
- Azmi2Answered on March 15, 2013 at 03:06 AM
Like I said, I cant do this..Please can you set my Reply To Email for me..use this email firstname.lastname@example.org as my Reply To email..Please, do it in my account and let me know.
- JotForm SupportEltonCrisAnswered on March 15, 2013 at 03:40 AM
You can't do that on your account, however you can set that on your autoresponder notifications. If you have your form autoresponder, you can set that email as Sender E-mail so when your customer replies to the autoresponder message, that email will be automatically set as the Reply-To email. Here's how:
1. While on Edit Mode, click Setup & Embed
2. Click Email Alerts
3. Select Autoresponder
4. Set that email as your Sender E-mail
Hope this helps. Thanks!