Please Configure Reply Email

  • Profile Image
    Azmi2
    Asked on March 15, 2013 at 01:57 AM

    Dear Sir,

     

    Please, I have an Auto Responder in my account. Please, can you help me add this email address (edddymac18@yahoo.com) as my Reply To Email. I have tried to do it but cant. I really dont know how to do it. Please, help me add this email address (edddymac18@yahoo.com) as my Reply To Email.

     

    I also have this form http://form.jotform.us/form/23141518978157?...It's a "Send Message" form..I need this Reply To Email to be added or attached to this form so that whenever I sends out message and when the recipient replies, then the reply will come to my Reply To Email address (edddymac18@yahoo.com)

     

    Please, help me out and do this for me and I will appreciate you do much.

     

    Thanks,

    Azmi

  • Profile Image
    pinoytech
    Answered on March 15, 2013 at 02:45 AM

    Hi Azmi,

    I think what you are referring is Email notification where you'll be notified/received notification if someone submits. Please take a look at this article for more detailed information.

    http://jotform.me/help/25-Setting-Up-Email-Notifications

    http://jotform.me/help/30-Understanding-Reply-To-and-Recipient-Settings-on-E-mail-Wizard

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image
    Azmi2
    Answered on March 15, 2013 at 03:06 AM

    Like I said, I cant do this..Please can you set my Reply To Email for me..use this email edddymac18@yahoo.com as my Reply To email..Please, do it in my account and let me know.

     

    Thanks

  • Profile Image
    EltonCris
    Answered on March 15, 2013 at 03:40 AM

    Hi Azmi,

    You can't do that on your account, however you can set that on your autoresponder notifications. If you have your form autoresponder, you can set that email as Sender E-mail so when your customer replies to the autoresponder message, that email will be automatically set as the Reply-To email. Here's how:

    1. While on Edit Mode, click Setup & Embed

    2. Click Email Alerts

    3. Select Autoresponder


    4. Set that email as your Sender E-mail

    Hope this helps. Thanks!