What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Auto responders-

    Asked by paulhank on March 15, 2013 at 07:09 AM

    Hello, I was looking for an auto responder in my promo form. Can I arrange to send an auto-response email for subscribers when they finish the subscription?, I mean, We have to issues here: The auto-response, The thanks message, and the mail for Us inside of the company.

    Anybody could give me a wire to solce this issue.





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    Answered by glennlee on March 15, 2013 at 10:49 AM

    Hi Paul,

    Can please give us the form url of the promo form you are referring so we could check. 


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    Answered by georgetorressr on September 12, 2014 at 10:15 AM

    was this issue ever resolved? 

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    JotForm Support

    Answered by david on September 12, 2014 at 11:31 AM


    Please create new threads for any new questions you may have.  This thread is over a year old and is no longer active.  If you have having trouble with your forms autoresponders though, here is our guide on how to set them up:


    If you have any specific questions, please create a new thread and we will be happy to help.