My Logo that's embedded in my thank you email/email responder is showing as a broken link

  • cecartwrig
    Asked on August 12, 2019 at 10:24 AM

    If someone could take a look at this and let me know, I would so appreciate it.  I have many forms with jotform, and this is the first one that's done this with our logo.


    Thank you!

    Jotform Thread 1923738 Screenshot
  • Ivaylo JotForm Support
    Replied on August 12, 2019 at 10:47 AM

    Can you please try to delete the logo in the e-mail template and then add it again and test?

    If still not working, you can try to delete the notification and then recreate it and add your logo in the e-mail template.

    Please try the above and let us know, if it helps. We will wait for your response.