Submission Icon Not Clickable

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    David Cowan
    Asked on March 15, 2013 at 03:01 PM

    I have tried to login with IE and Chrome. When I select  my form and then submission I am unable to modiy the dates of the form submissions to get my updated spreadsheet.

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    Welvin
    Answered on March 15, 2013 at 03:44 PM

    Hi David,

    The submissions date cannot be editable in the Form Submissions page. I suggest you to directly edit the date on the Spreadsheet.

     

    Thanks

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    dcowan
    Answered on March 15, 2013 at 03:50 PM
    Ok, let me rephrase, when I select the submissions for a particular form and get taken to a page with a cog wheel that lets me modify my date range this is not working on any browser.
    The following url is for my Land Clearing Submissions
    http://www.jotformpro.com//submissions/12772559943
    David Cowan
    System Administrator
    ARS Corp
    W: 1-904-296-3434
    C: 1-904-610-3050
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    jefreylandicho
    Answered on March 15, 2013 at 04:11 PM

    I was able to replicate the same issue you are experiencing with the submission icon not being clickable and have forwarded it to our developers for further investigations.

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    dcowan
    Answered on March 15, 2013 at 04:14 PM
    Hello, Please see the screen shot the cog that the arrow points to is for customizing the dates which I would say select 03/14 and get all the submssions for that date.
    [cid:image001.png@01CE2198.124F8530]
    David Cowan
    System Administrator
    ARS Corp
    W: 1-904-296-3434
    C: 1-904-610-3050
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    jefreylandicho
    Answered on March 15, 2013 at 05:01 PM

    We were unable to view your image attachment but if you are pertaining to this icon, our developers are already working on the solution and should be resolve soon.


    Thank you.

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    jefreylandicho
    Answered on March 15, 2013 at 05:23 PM

    The issue has been resolved and you should be able to click and select the date.

    We apologize for the inconvenience this has caused you. Thank you for your patience.

     

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    Mike_T
    Answered on March 15, 2013 at 05:38 PM

    In case it is still not working for you, please try to clear your browser cache, then check it again.

    Thank you.