My jotform is not updating my google spreadsheet form

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    Asked on March 15, 2013 at 04:47 PM

    Not sure why? Form is there but its empty...

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    Answered on March 15, 2013 at 06:06 PM


    I have cloned your form and integrated it to Google Spreadsheet, tested it without entering any donation amount and it's working fine. 

    My test:

    Please take note that when you are redirected to the donation page, you have to complete the donations first before the data would populate to GSpreadsheet and before submissions can be sent. Did you did this on your test? Have you tried skipping the donation field? Perhaps re-integrating the form may help. Try to remove the integration, clear your browser's cache and cookies and retry. Don't hesitate to contact us if it fails to fix the problem.