Form Submission Subject Line different than the actual registration.

  • cjltennis
    Asked on August 15, 2019 at 10:41 AM

    I received a form submission email.  The subject line was Adult Open Tennis Class Registration but the registration was for Future Stars 8 Class Package.  These are 2 separate forms.  Why did this happen?  Thanks, Jason Little

    Jotform Thread 1928015 Screenshot
  • Kevin Support Team Lead
    Replied on August 15, 2019 at 12:28 PM

    The submission belongs to the correct form which is this one: https://www.jotform.us/form/92244296539163 

    You can see the submission for this form and confirm the submission is there, here is also an example about it: 

    15658861772019 08 15 10h22 23 Screenshot 10


    Also, checking the email notification for that form it shows the same data as shown on your screenshot: 

    15658863332019 08 15 10h24 57 Screenshot 21

    I would recommend you to kindly check the email notification of your form and change the content if needed. 

    If you need further assistance, let us know. 

  • cjltennis
    Replied on August 16, 2019 at 9:43 AM
    Thanks! Easy fix and definitely will help. Jason
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