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WillowStoresAsked on August 15, 2019 at 5:08 PM
Hi,
I just wanted to make sure that deleting form submissions does not impact recurring subscriptions?
Meaning, for example, that if someone purchases a recurring annual subscription on my form (which uses Square integration), and I later delete their submission on JotForm, will it still charge them a year from now when their subscription renews?
thanks,
Megan
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jonathanReplied on August 15, 2019 at 5:33 PM
Hi Megan,
That is correct. Deleting the submission data in the form Submission page will not affect the already existing on-going recurring subscriptions via Square integration.
You can review more details on our user guide : How to work Square Subscription and Cancellation
I hope this help. Let us know if you need further assistance.