Can you please delete the previous comment?

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    tmawebsiteforms2019
    Asked on August 15, 2019 at 08:32 PM

    can you please delete the previous comment this should have been for support and not here and should not be public - i will get into trouble for this



    This is a re-post of a comment on How to Change the Email Address Used for Notification Email?

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    Kevin_G
    Answered on August 15, 2019 at 08:33 PM

    I have deleted your comment in the guide and noticed you have already a thread for your issue: https://www.jotform.com/answers/1928804 

    We will assist you with that matter there. 

    Thanks. 

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    Betty McCormick
    Answered on August 15, 2019 at 09:03 PM

    hi kevin,

    when i click the about link it says unauthorized user. ... i am on the only volunteer with this account email correspondingsecretary@talentmanagers.org


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    Kevin_G
    Answered on August 15, 2019 at 09:32 PM

    The thread was opened under the account tmawebsiteforms2019, kindly make sure you're logged into your account in  order to access the thread as it's private. 

  • Profile Image
    tmawebsiteforms2019
    Answered on August 15, 2019 at 09:43 PM
    New response received
    Thank you Kevin!
    1. How to find the history of the one support ticket you are referring
    to in our account?
    2. How can I get help cause I have done all the trouble shooting about
    how set up recipients at least 30 times in the last 3 weeks and it just
    does not work?
    3. Can I hire someone to help me please as I cannot spend any more time
    to get no where?
    Thank you,
    *Betty McCormick *
    *Volunteer and Corresponding Secretary*
    *Benefits Chair*
    *Talent Managers Association*
    *www.talentmanagers.org *
    *(T): 818-765-3785 Ext 1 *
    *Midwest Talent Management *
    *www.midwesttalent.com *
    *Reflecting, Rejoicing & Releasing from 2018.*
    *Re-purposing, Refueling & Resetting for 2019.*
    ...
  • Profile Image
    Kevin_G
    Answered on August 15, 2019 at 10:46 PM

    I can see you have already received a reply on the thread referenced above: https://www.jotform.com/answers/1928804

    Please in order to properly follow up this issue and assist you better kindly post your follow up replies on that thread, posting replies on other threads will only generate confusion and slow down the process as we will need to be checking and replying to different threads. 

    Unfortunately, it's not possible to hire someone to work on a single issue, but we will be happy to assist you on this forum. 

    Kindly check the response you received on the thread given above and post your reply there. 

    Thanks. 

  • Profile Image
    Kevin_G
    Answered on August 15, 2019 at 10:46 PM

    I can see you have already received a reply on the thread referenced above: https://www.jotform.com/answers/1928804

    Please in order to properly follow up this issue and assist you better kindly post your follow up replies on that thread, posting replies on other threads will only generate confusion and slow down the process as we will need to be checking and replying to different threads. 

    Unfortunately, it's not possible to hire someone to work on a single issue, but we will be happy to assist you on this forum. 

    Kindly check the response you received on the thread given above and post your reply there. 

    Thanks.