Post data not being submitted to thank you page because or browser redirect settings.

  • jholmes
    Asked on August 17, 2019 at 3:33 PM

    I am relying on posting the form data to a custom welcome page, but sometimes users are stopped... meaning the redirect does not happen... when the user's browser is configured to stop or disallow redirects. It all works when the users clicks the (very subtle) icon which indicates a redirect was blocked and allows redirects.

    Do you have a work around for this?

  • Mike_G JotForm Support
    Replied on August 17, 2019 at 5:14 PM

    We would like to apologize for any inconvenience. I'm not sure there is a way we can bypass the settings of your respondent's browser and automatically set it to allow redirects.

    If the redirect is set as blocked in your respondent's browser and your form is embedded on a website, respondents might be asked to allow the redirect.

    I would suggest that you try embedding your form using its Iframe Embed codes — Getting-the-Form-iFrame-Code. Then, include in the Iframe Embed codes this "sandbox" attribute and its value.

    sandbox="allow-forms allow-popups allow-pointer-lock allow-same-origin allow-scripts allow-top-navigation"