Auto Responder not working

  • Profile Image
    spiritspathwayportal
    Asked on March 18, 2013 at 04:33 AM

    I set up an auto responder setting the recipent email to Recipent Email This is the  the sender email to nonoreply@jotform.com and after doing a test no emails are being sent from the auto responder. I thought I'd done everything right?

    Regards

    Christopher

    Ps You will not be able to view the form link page as it's set to vew staff and members only. sorry

  • Profile Image
    sidharth_kch
    Answered on March 18, 2013 at 05:01 AM

    @ spritspathwayportal

    I am not able to reproduce this issue. I did a test submission on your formID #30761584056355 and i received the auto responder email. Please see the screenshot below:

     

    Let us know if you continue to have this issue and we will investigate further.

    Thanks,

    Sidharth