Input Table with "Multi Type Columns": Only 4 columns are being displayed in exported excel.

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    mar18geo
    Asked on August 20, 2019 at 04:05 AM
    I am testing the fields and their exportation. The input table data does not export more than 4 fields. It also keeps the original names of "Not satisfied", "Somewhat Satisfied", "Satisfied", "Very satisfied" If I update the paid account, will these fields be fully exported?
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    ashwin_d
    Answered on August 20, 2019 at 05:19 AM

    I am sorry for the trouble caused to you. Do you mean to say that only 4 columns are being displayed after you export submissions in excel?

    I did download your submissions in excel and I see the issue. I will test this issue further and will get back to you on this soon.

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    ashwin_d
    Answered on August 20, 2019 at 06:02 AM

    I did test this issue in one of my own form and I am able to replicate the issue you are having. The issue is caused only when you add "Multi Type Columns" in input tables.

    I am escalating this issue to our backend team . We will get back to you as soon as we have any update on this.


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    mar18geo
    Answered on August 20, 2019 at 06:43 AM
    Thank you!
    I am looking forward to your response
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    De: Jotform
    Enviado: martes, 20 de agosto de 2019 04:02
    Para: mar18geo@gmail.com
    Asunto: Re: Input Table: Only 4 columns are being displayed in exported excel.
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by ashwin_d
    I did test this issue in one of my own form and I am able to replicate the issue you are having. The issue is caused only when you add "Multi Type Columns" in input tables.
    I am escalating this issue to our backend team . We will get back to you as soon as we have any update on this.
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