Having file notification to two e-mail addresses

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    ctphoto
    Asked on March 18, 2013 at 11:29 AM

    I have it set up as sales@stillrivereditions.com,ct_photographics@icloud.com but I only get the first one. Is this correct?

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    Welvin
    Answered on March 18, 2013 at 12:02 PM

    Hi,

    If you have them added to the form as Multiple Recipient. You should separate them by comma then space. Example: mail@mail.com, mail2@mail.com

    After changing the settings and if the second email address still don't receive the notification, I would suggest you to check this guide: How to setup email alerts to prevent "emails not being received" issues.

     

    Thanks

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    Welvin
    Answered on March 18, 2013 at 12:05 PM

    I'm sorry. I have just checked your form and the reason is that you have all the notifications use for Send Email After Submissions Conditional Logic but only added the email address: sales@stillrivereditions.com.

    Please kindly check and add the second email address using the same method, comma then space.

     

    Thanks

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    ctphoto
    Answered on March 18, 2013 at 01:17 PM

    Thank you.

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    Welvin
    Answered on March 18, 2013 at 01:18 PM

    You are welcome! Have a great day!