Conditional survey form takes too long to process

  • gavinduke
    Asked on August 20, 2019 at 5:46 PM

    Hi, I've built a survey with a complex conditional logic but it takes too long to process.

    Do you have any suggestions or is it that Jotforms simply cannot handle the complexity?

    Many thanks!

  • Mike
    Replied on August 20, 2019 at 7:13 PM

    Have you modified the form? The form itself seems to be working smoothly on my end. However, it looks like that the form is currently configured with a blank thank you redirect URL which might be an issue when your redirect conditions are not triggered.

    Conditional survey form takes too long to process Image 1 Screenshot 30

    It is recommended to add some default thank you message or a redirect URL.

    Also, if you do not process the HTTP Post Data with a custom script it is recommended to switch the 'Send Post Data' option to 'No'.

    Conditional survey form takes too long to process Image 2 Screenshot 41