PDF Editor: How do I hide conditional fields on a PDF document that are hidden in the respective form?

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    McWalter_Brad
    Asked on August 20, 2019 at 06:43 PM

    I don't want to remove the fields from the PDF because the fields may become un-hidden in the form, and therefore will need to be seen on the PDF.

    Page URL:
    bit.ly/kycmac19

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    gerardw
    Answered on August 20, 2019 at 08:27 PM

    If you are referring to the PDF submission report, then the fields hidden in the online form, will not appear in the PDF report. This report contains the submissions data. 

    However, empty form fields can be hidden in the PDF document also.

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    McWalter_Brad
    Answered on August 21, 2019 at 01:11 PM

    Thanks for your answer. However, I have two questions that are hidden in the form. In the PDF they are displayed. I am aware of the hide empty fields toggle, that is not what I am looking for.

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    Mike
    Answered on August 21, 2019 at 03:13 PM

    We do not currently have an option to show fields in submission PDF documents based on conditional logic. I have raised a feature request ticket on your behalf, but there is no ETA on when it will be implemented. We will let you know if we have any updates on this.

    In the meantime, you may consider creating multiple PDF document templates, and email them based on the conditions. Please take a look at the next guide to get an idea on this:

    How to Email Different PDF Document Templates Based on Users' Answers

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    McWalter_Brad
    Answered on August 21, 2019 at 05:14 PM

    Thanks, I will consider another work around then.