What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am getting the correct links in my email alerts. Example:
<a target="_blank" href="https://www.filepicker.io/api/file/7UzKGdKfRfmSQrBTDyCt" rel="nofollow">test.png</a>
Is there are any specific steps to reproduce the issue?
Also, please note that the Filepicker.io tool will not fork for accepting PDF files. At this time our integration can accept text/* and image/* file types only. You can use standard Singe Upload & Multiple Upload tools to accept PDFs.
see attachment as an example. basically any files uploaded to filepicker, on jotform the urls are now broken
Thanks for reporting. I can confirm the problem on form's submissions page. It's now forwarded to our developers for a quick resolution. You will be informed here once it's fixed.
Thanks a lot!
Chief Technology Officer
Problem couldn't be replicated, ticket is cancelled,
On my forms page :
On submissions page :
On email notification :