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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Filepicker.io URLs on Form Submissions page are messed up

    Asked by jacksmith1 on March 18, 2013 at 03:39 PM

    all filepicker urls are linking to http://jotform.com/%3Ca%20target="_blank" href=


    I think your A href tags are broken

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    JotForm Support

    Answered by Mike_T on March 18, 2013 at 07:26 PM

    I am getting the correct links in my email alerts. Example:

    <a target="_blank" href="https://www.filepicker.io/api/file/7UzKGdKfRfmSQrBTDyCt" rel="nofollow noopener">test.png</a>

    Is there are any specific steps to reproduce the issue?

    Also, please note that the Filepicker.io tool will not fork for accepting PDF files. At this time our integration can accept text/* and image/* file types only. You can use standard Singe Upload & Multiple Upload tools to accept PDFs.

    Thank you.

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    Answered by jacksmith1 on March 18, 2013 at 07:44 PM

    see attachment as an example. basically any files uploaded to filepicker, on jotform the urls are now broken



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    JotForm Support

    Answered by EltonCris on March 18, 2013 at 11:18 PM


    Thanks for reporting. I can confirm the problem on form's submissions page. It's now forwarded to our developers for a quick resolution. You will be informed here once it's fixed.

    Thanks a lot!

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    Chief Technology Officer

    Answered by eee on May 09, 2013 at 10:49 AM


    Problem couldn't be replicated, ticket is cancelled,

    Kindest Regards,


    On my forms page : 

    On submissions page : 

    On email notification :