JotForm Mobile Forms: The user can't create a new form in JotForm Mobile Forms.

  • Profile Image
    diana
    Asked on August 23, 2019 at 09:35 AM

    The user has reported that he/she couldn't create a new form in the JotForm Mobile Forms.

     

    I have checked the user's account, tested the issue. I was able to replicate the problem.

     

    I have clicked on the  + icon to create a form.

     

    The expected result:

     

    1566566605Screen Shot 2019-08-23 at 16.2

     

    The actual result:

     

    1566566823Screenshot_20190823-131301.png

     

    156656672085.gif



  • Profile Image
    cem
    Answered on August 23, 2019 at 11:09 AM

    Hey,

    The problem should be fixed. It was related to a bug originated from password change.

  • Profile Image
    diana
    Answered on August 27, 2019 at 10:49 AM

    Hi Cem,

    I have checked the issue, and it is resolved now.

    I have informed the user.

    Thanks for the update.