JotForm Mobile Forms: The user can't create a new form in JotForm Mobile Forms.

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    Asked on August 23, 2019 at 09:35 AM

    The user has reported that he/she couldn't create a new form in the JotForm Mobile Forms.


    I have checked the user's account, tested the issue. I was able to replicate the problem.


    I have clicked on the  + icon to create a form.


    The expected result:


    1566566605Screen Shot 2019-08-23 at 16.2


    The actual result:





  • Profile Image
    Answered on August 23, 2019 at 11:09 AM


    The problem should be fixed. It was related to a bug originated from password change.

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    Answered on August 27, 2019 at 10:49 AM

    Hi Cem,

    I have checked the issue, and it is resolved now.

    I have informed the user.

    Thanks for the update.