How can we UNPROTECT the Text Element in a HIPAA form?

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    YourImprint
    Asked on August 23, 2019 at 02:47 PM

    We are unable to 'unprotect' the Text Element in our form? There is no icon - see attached PNG.

    How do we unprotect the text element so it comes across in email?

    Thank You!
    Jeremy

    Screenshot
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    VincentJay
    Answered on August 23, 2019 at 03:13 PM

    Hi Jeremy,

    Please check our guide on how to disable or enabled field protection for HIPAA form. Here's the link: https://www.jotform.com/help/518-How-to-set-PHI-fields-on-your-forms

    Try it and let us know if you need further help.

    Thank you.