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YourImprintAsked on August 23, 2019 at 2:47 PM
We are unable to 'unprotect' the Text Element in our form? There is no icon - see attached PNG.
How do we unprotect the text element so it comes across in email?
Thank You!
Jeremy -
VincentJayReplied on August 23, 2019 at 3:13 PM
Hi Jeremy,
Please check our guide on how to disable or enabled field protection for HIPAA form. Here's the link: https://www.jotform.com/help/518-How-to-set-PHI-fields-on-your-forms
Try it and let us know if you need further help.
Thank you.