Uploading files won't allow file types already listed.

  • Profile Image
    Darcie
    Asked on March 19, 2013 at 11:09 AM

    Hi,

    I am new to JotForm and I am trying to test one of my forms to make sure files can be uploaded.  I have tried both docx and pdf files and everytime I try to upload it, I receive a message about invalid file extensions and that only pdf, doc, docx, etc are allowed.  That is what I am trying to upload.  The name of the form is "Poster Printer Request Form". 

     

    Please help!

    Thanks!

  • Profile Image
    glennlee
    Answered on March 19, 2013 at 12:00 PM

    Hi Darcie,

    You can also put "*" to Extensions. Asterisk(*) will allow all file type you want. For more details please see this tutorial.

    Thanks,

    Glenn