Form over quota!

  • Communications2018
    Asked on August 26, 2019 at 3:45 AM

    Hi there,


    Our free account is not working as it says we reached our quota. That is not correct though, we deleted everything so there should be enough inbox space.


    Can you please check why it locked the account?

  • Ashwin JotForm Support
    Replied on August 26, 2019 at 4:34 AM

    I did check your account and found that it is over quota as you have exceeded the allowed upload limit of free plan. It seems you have already deleted the submissions from your form and that seems to have cleared your upload space.

    I have gone ahead and activated your account again. All your forms are back online. Do test your form again and get back to us if you have any trouble.