Is there a way to have a Facebook tracking pixel in the form?

  • avatar87
    Asked on August 26, 2019 at 9:12 AM

    hi there, is there a way to have facebook tracking tag to be fired when they select specific radio button for retargeting purposes?

  • Welvin Support Team Lead
    Replied on August 26, 2019 at 10:33 AM

    I'm sorry, but we do not allow custom scripts in our form builder. You may consider redirecting your form to a custom page based on the radio button. On that page, add your Facebook pixel for tracking purposes. 

  • avatar87
    Replied on August 26, 2019 at 11:32 AM

    Can i make a feature request? this if for tracking and retargeting. It is provided by your competitors.

  • Welvin Support Team Lead
    Replied on August 26, 2019 at 12:05 PM

    Sure. I have submitted this thread to our backend team as a feature request. Unfortunately, we cannot provide you an estimate as to when this feature will get implemented or if our developers will consider adding this in the future, but as soon as we have an update, we will let you know through this thread. 

  • avatar87
    Replied on August 26, 2019 at 12:25 PM

    Thank you. Iknow you already have google integration so i dont think it should be too difficult to also include facebook.

  • Ivaylo JotForm Support
    Replied on August 26, 2019 at 1:25 PM

    We can not provide any time frame for this. But we will keep you updated via this support thread.

    Thank you for your patience and understanding.