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stitchnkitschAsked on August 28, 2019 at 1:46 PM
I accidentally subscribed to an annual plan instead of a monthly plan. Can you please help me on this one?
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John Support Team LeadReplied on August 28, 2019 at 2:42 PM
Hi @stitchnkitsch,
I went ahead and cancelled the Bronze Yearly subscription. You may now try subscribing again to a monthly plan by following this link: https://www.jotform.com/pricing/
I also processed the refund for the USD190 that was charged to your account for the accidental subscription. Please allow 5-10 business days for the refund to reflect on your account.