Accidentally subscribed to Yearly Bronze

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    Asked on August 28, 2019 at 01:46 PM

    I accidentally subscribed to an annual plan instead of a monthly plan. Can you please help me on this one? 

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    Answered on August 28, 2019 at 02:42 PM

    Hi @stitchnkitsch,

    I went ahead and cancelled the Bronze Yearly subscription. You may now try subscribing again  to a monthly plan by following this link:

    I also processed the refund for the USD190 that was charged to your account for the accidental subscription. Please allow 5-10 business days for the refund to reflect on your account.