Form Submission Settings

  • Kim Eck
    Asked on August 28, 2019 at 2:54 PM

    Hi there!

    My company is interested in using a form builder, however, I wanted to check on the capabilities of who receives the forms.

    Are we able to direct the submitted forms to selected people? (i.e. HR forms only get sent to our HR Manager, IT forms only get sent to Tech Support, etc.) 

    Thank you,

  • Kevin Support Team Lead
    Replied on August 28, 2019 at 3:33 PM

    Yes, if you plan to have a single form to collect all the info, you may use conditional logic and send the corresponding email according to the user's selection. Here's a guide with more info about it: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    I would recommend you to kindly give it a try with a simple form in order to see how it works. If you have questions, let us know.