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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Question about Australia Worldpay integration

    Asked by musicalcreatures on March 29, 2011 at 05:51 PM

    Hi

    Paypal pro is currently unavailable in Australia - you have advised that World Pay covers Australia too but when I go to select that as a payment option or my form your drop down menu only offers USD GBP or EUR - is there a way to add the Australian Dollar?  
    It would be AMAZING if this could work - i'm in a real bind and trying to get this project finished asap?
    Many thanks for your help!
    Shelley
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    Answered by allanftd on March 30, 2011 at 03:00 AM

    Hi Shelley,

    I believe I have posted my response below in another thread about Paypal Pro in Australia.

    According to Paypal's website, Website Payments Pro (or Paypal Pro) can accept payments in Australian Dollars. Please refer to this link - https://merchant.paypal.com/cgi-bin/marketingweb?cmd=_render-content&content_ID=merchant/wp_pro . AUD is also an option in JotForm for Paypal Pro.

    I hope this information helps. Thank you for considering JotForm!

    JOTFORM SUPPORT

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    Answered by musicalcreatures on March 30, 2011 at 03:05 AM

    Hi there - the problem is that paypal pro is not available in Australia....I have an australian Paypal account and they do not yet offer paypal pro - so it was suggested I use worldpay - which sounds great - Jotform does not provide an AU Dollar on the drop down option?

     

    Help?

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    Answered by allanftd on March 30, 2011 at 03:24 AM

    Hi Shelley,

    Thanks for your prompt response. I hope I don't sound stubborn, but I have checked Paypal's Australia website and it says there that they are offering Website Payments Pro (Paypal Pro) service. You may check the details here and find out if it will work for your Paypal account:

    https://www.paypal.com/au/cgi-bin/webscr?cmd=_wp-pro-overview-outside

    https://www.paypal.com/au/cgi-bin/webscr?cmd=_profile-comparison

    Regarding Worldpay AUD option in JotForm, I shall go ahead and notify our programmers to add the Australian Dollar in the currency drop down menu. We'll let you know once it is included.

    We understand the urgency of your requirement and we're sorry for the inconvenience. Please let us know how we can be of further assistance. Thank you for choosing JotForm!

    JOTFORM SUPPORT

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    Answered by musicalcreatures on March 30, 2011 at 04:37 AM

    Don't worry you're not stubborn  - just in the same trap I was in...It does give you the option to sign up on the Au website - and then...when you try it doesnt work - so I called Paypal Au and they confirmed it's not yet available - they think maybe May/June time?  

    Would appreciate you letting me know when you include the worldpay AU option!

     

    Thanks for your help!