How do we change the primary user on our account?

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    SAMANTHALEWIS67
    Asked on August 30, 2019 at 02:14 PM

    The employee who set up our Jot Form account is no longer with our company. We need to have him and his email address removed and assign another user to primary. How do we handle that without losing all of the forms we currently have?


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    zuritapia
    Answered on August 30, 2019 at 02:21 PM

    Hi @SAMANTHALEWIS67!

    You simply need to go into your account settings and change the email address. 

    Click on this link https://www.jotform.com/myaccount/profile - There you need to click on "edit" to change the registered email address.