Upgraded to Bronze but not reflected on account

  • monistrenca
    Asked on August 31, 2019 at 11:08 AM
    I have paid the bronze plan and my jotform haven't upgrade.
     
    What I have to do?
  • John Support Team Lead
    Replied on August 31, 2019 at 12:27 PM

    Hi @monistrenca,

    As checked on our end, your account is already on Bronze subscription. Please try clearing your browser's cache and log in again.