My page won't load/open

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    Asked on March 20, 2013 at 04:23 PM

    I am trying to update my email settings on all of my forms. I am using internet explorer and for whatever reason jotforn won't open the email settings. I can get into edit the form but when I right click on choose set up email or email settings jotform won't open that page. It says something about compatibility view and then won't load the page and says to try later. Help please!


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    Answered on March 20, 2013 at 04:38 PM

    Thank you for using Jotform Support Forum.

    Can you please provide what IE Browser version you are currently using? While we are working on your Internet explorer issue, I would recommend trying a different browser such as Google Chrome or Mozilla Firefox that should give you no compatibility issue.