When I try this, users see an unauthorized access error.

  • dariaschymura
    Asked on September 4, 2019 at 4:53 AM

    When I try this, users see an unauthorized access error. How do I fix this?

  • Ashwin JotForm Support
    Replied on September 4, 2019 at 5:35 AM

    I am sorry for the trouble caused to you. This issue is caused because of the "Require log-in to see submissions." "Privacy" setting which is enabled. Please uncheck the "Require log-in to see submissions." privacy from your account setting page, that will solve the problem. Please check the screenshot below:

    When I try this, users see an unauthorized access error Screenshot 20

    Hope this helps.

    Do try it out and get back to us if you have any questions.