Why is my form not available

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    Heart2Heart2012
    Asked on March 21, 2013 at 09:47 AM

    I wondered why a promotion I was running only got one response so I checked the form ... and it says it isn't available.  It's also having an issue saving it.

     

    Can you help?  It's the referral form ... 

  • Profile Image
    glennlee
    Answered on March 21, 2013 at 10:04 AM

    Hi ,

    Your form has an expiration date so your form disabled automatically. Could you please remove the expiration date in form limits.

    To go to form limits, please follow the steps below.

    1. Open your form to edit.

    2. Click Setup & Embed > click Preferences > click form Limits.

    3. Then delete the expiration date.

     

    Thanks,

    Glenn

  • Profile Image
    Heart2Heart2012
    Answered on March 21, 2013 at 10:53 AM

    Hi!  That would explain it ... thanks!  I corrected that and enabled the form ... but it looks like you're having some server issues, so I'll check on it later.  Have a good one!

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    glennlee
    Answered on March 21, 2013 at 11:37 AM

    You're welcome. Please get back to us if you need further assistance. Thanks